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We will gladly create industry-specific web seminars to meet your training needs. Please complete our online suggestion form and we'll contact you to discuss your needs.
Web seminar topics include:
* Bloodborne Pathogen Awareness
* Creating a Sound Strategic Plan
* Customer Service in an Anti-Government Age (A Five Part Series)
* Part One: Creating a Fair Process - Because You Can't Always Provide the Desired Outcome
* Part Two: Communication that Enlists Cooperation
* Part Three: Resolving Counter Conflict
* Part Four: Identifying Customer Needs and Managing Expectations
* Part Five: Creating A Customer Service Strategy
* DOT Required Substance Abuse Training for Supervisors
* Drug Free Workplace Awareness
* Getting Serious About Electronic Government
* Policy Development for Elected Officials
* Strategies for Surviving Change
* The Power of Teams
* Time Management
* Workplace Violence: Defusing the Crisis; Reducing the Risk
* Employee Violence: Managing Familiar Risks
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Stranger Danger at Work: Managing Aggression, Reducing Vulnerability
* Resiliency: An Essential Skill for Public Employees
* THE HIGHLY RESILIENT LEADER: How to Increase Resiliency in Yourself, Your Work Teams, and Your Agency
* Grooming for Success: Powerful Techniques to Advance Your Career
* Reducing the Impact of Obesity in the Workplace
* A Ten Part Supervisory Series
* Part One: Conflict Resolution
* Part Two: Defining Objectives and Creating Action Plans
* Part Three: Discipline and Corrective Action
* Part Four: Performance Coaching and Effective Leadership
* Part Five: Effective Meetings
* Part Six: Performance Management, Performance Measures and Work Improvement Plans
* Part Seven: Recognizing and Responding to Substance Abuse in the Workplace
* Part Eight: Recruitment and Hiring
* Part Nine: Redesigning Work Process and Creating Organizational Change
* Part Ten: Understanding, Preventing and Responding to Workplace Harassment
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On-Demand Online Learning Topics now available from New Horizons. Bring employees up to speed quickly on new products including Exchange Server 2000, SQL Server 2000, Windows Server 2003, Windows XP and Windows 2000 to keep staff up-to-date on the latest technical information.